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  2. Frequently Asked Questions

Frequently Asked Questions

  • Can I use the public bath if I have a tattoo?

    Guests with tattoos are not permitted to use the public bath.
  • Can I take a bus to the Notojima Aquarium?

    【Bus (Notojima Transportation) timetable】 One way 640 yen
    Wakura Onsen Station → Notojima Aquarium
    9:40→10:16, 10:50→11:26, 12:40→13:16, 14:Continue reading
  • At which time does breakfast begin?

    It is possible from 7:30 at all dining places (en, sea, Aya, banquet hall, room). (The end time depends on the place of meal)If you leave eaContinue reading
  • Is EV charging possible?

    1 charging stand for EV vehicles is located at the front entrance.If you wish to have more than one, please keep the key and we will charge Continue reading
  • Available electronic money

    You can use various credit cards, transportation (kitaka / suica / PASUMO / toica / manaca / ICOCA / SUGOCA / nimoca / Hayaken), QUICPay, iDContinue reading
  • Can I mail a surprise gift in advance?

    Yes, available. If you can specify the date of your stay and the name of the reservation applicant, we will keep it at the front desk.
    ※We rContinue reading
  • Can I send my package in advance?

    Please let us know the date of stay and the name of the representative to the hotel and we will prepare it in your room or keep it at the frContinue reading
  • Is there a refrigerator in the room?

    Available. Since contents are not included, please purchase at a shop (selling at a convenience store price). If you need a drink set, you cContinue reading
  • About access from Noetsu Expressway"Nanao Joyama IC"

    The Noetsu Expressway opened between Takaoka (Himi) and Nanao March, but details on access from the nearest Nanao Joyama IC from Wakura OnseContinue reading
  • Is Sotora Village of Morning series dora "Mare" near?

    NHK morning series TV drama "Mare" set in Oku Noto, Sotoura Sotora Village where the main character lives is a fictitious village, but the WContinue reading
  • How easy to access by car?

    Hokuriku Expressway “Kanazawa-morimoto IC”, take National Route 159 Bypass (commonly known as “Yamagawa Kanjo Road”) towards Nanao, Noto SatContinue reading
  • Is there a parking lot nearby?

    The parking lot is in front of the hotel and across the road.Since the parking lot is very near, you can go out with cars to pick up luggageContinue reading
  • Is there a shuttle to JR Wakuraonsen Station?

    We are doing.We go to Wakura-Onsen Station from 7:00 to 20:05. (20:50 from Anamizu direction, 20:05 from Nanao and Kanazawa direction will bContinue reading
  • What is the nearest station and how to access the Hokuriku Shinkansen?

    Shin-Takaoka station is the nearest, but those who are going to Kanazawa sightseeing are recommended from the terminal Kanazawa Station.
    ShContinue reading
  • Is there a regular sightseeing bus? Access to the stop?

    Three course are available,
    Asaichi-Go(Wakura Onsen 8:30- Kanazawa Station 16: 20,7200 yen with lunch, Wajima,Ganmon,Myojo-ji Temple,ChirihaContinue reading
  • Is it possible to use it in a wheelchair? Do you have loans?

    We can go by wheelchair because there is a slope to the room. Restaurant "En" can be eaten as a wheel chair. Lending is also available.
    TheContinue reading
  • I'd like to use the pool ··

    The property's pool (opening late July) is available from 12:00 to 18:00.Because it is also possible to use before check-in, please ask thosContinue reading
  • How can I go from Wakura to Takaoka and Himi in Toyama Prefecture by bus or train?

    It is most efficient to go to Toyama Prefecture by car, but it is also possible by public transportation such as buses and trains. If you arContinue reading
  • Can we party at the chair?

    Yes, available. We will prepare chairs and tables dedicated to the banquet hall (Japanese style room). Please contact us in advance if you wContinue reading
  • I have allergy to ingredients, is it possible to respond?

    If you can contact us by message, phone, e-mail etc (concrete foodstuff etc.), we will correspond within the possible range.
  • I have a bus driver, can I take a room separately?

    It is possible to prepare a room of a tourist bus crew (driver, guide) separately from the customer. (Meals will also be a separate menu) InContinue reading
  • Are there facilities for babies in the public bath?

    Both men and women have a baby cot in the dressing room, and a baby chair in the bath.
  • What time will we enter the public bath (hot spring)?

    The public bath can be used from 14:00 to 1:00 at midnight, from 5:00 to 9:30 in the morning. From 9:30 to 11:00 will be cleaning time, but Continue reading
  • Is there a vending machine in this facility?

    Vending machines such as beer, juice, chu-hi etc. are located on the first floor game corner. There is a vending machine for drinks for bathContinue reading
  • Is late dinner possible?

    If you plan to have dinner at the dining restaurant "En", you can start until 20:00. (Open until 21:00)In addition, if you apply for a plan Continue reading
  • Is it close to a convenience store?

    There are 4 convenience stores around Biwanso.The nearest is 7-Eleven's 2 minutes on foot, others are LAWSON's and FamilyMart's 12 minutes oContinue reading
  • Do you have a crib?

    In the public bath (both men and women). There is also a loan of Kuhan at the restaurant.
  • Can you dine together if you have more than 2 rooms in your room?

    Yes, available.
    If prepared in multiple rooms of two or more rooms, meals are prepared If the total number of people is from 7 to 8 people Continue reading
  • Can I do the Internet in this facility?

    All rooms are equipped with Wi-Fi since 2016.10.16 (Free)
    Password is in the room. (Yunohana-Tei no password required)
  • Are guest rooms and washrooms in the facility Western-style?

    All the rooms with toilets are Western-style (for washlets), but there are some Japanese style washrooms in this facility's public space.
    PContinue reading


Please feel free to contact us if you have any questions.