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  2. Frequently Asked Questions

Frequently Asked Questions

  • Can I take a bus to the Notojima Aquarium?

    【Bus (Notojima Transportation) timetable】 One way 640 yen
    Wakura Onsen Station → Notojima Aquarium
    9:40→10:16, 10:50→11:26, 12:40→13:16, 14:Continue reading
  • At which time does breakfast begin?

    It is possible from 7:30 at all dining places (en, sea, Aya, banquet hall, room). (The end time depends on the place of meal)If you leave eaContinue reading
  • Available electronic money

    We accept various credit cards, transportation IC cards (Kitaca/Suica/PASMO/Toica/Manaca/ICOCA/SUGOCA/nimoca/Hayakaken), PayPay, Tochitsuka,Continue reading
  • Can I use the public bath if I have a tattoo?

    Since immediately after the 2024 Noto Peninsula Earthquake, this facility has been providing accommodation for people involved in recovery aContinue reading
  • Is EV charging possible?

    1 charging stand for EV vehicles is located at the front entrance.If you wish to have more than one, please keep the key and we will charge Continue reading
  • Can I mail a surprise gift in advance?

    Yes, available. If you can specify the date of your stay and the name of the reservation applicant, we will keep it at the front desk.
    ※We rContinue reading
  • Can I send my package in advance?

    Please let us know the date of stay and the name of the representative to the hotel and we will prepare it in your room or keep it at the frContinue reading
  • Is there a refrigerator in the room?

    Available. Since contents are not included, please purchase at a shop (selling at a convenience store price). If you need a drink set, you cContinue reading
  • About access from Noetsu Expressway"Nanao Joyama IC"

    The Noetsu Expressway opened between Takaoka (Himi) and Nanao March, but details on access from the nearest Nanao Joyama IC from Wakura OnseContinue reading
  • Is Sotora Village of Morning series dora "Mare" near?

    NHK morning series TV drama "Mare" set in Oku Noto, Sotoura Sotora Village where the main character lives is a fictitious village, but the WContinue reading
  • How easy to access by car?

    Hokuriku Expressway “Kanazawa-morimoto IC”, take National Route 159 Bypass (commonly known as “Yamagawa Kanjo Road”) towards Nanao, Noto SatContinue reading
  • Is there a parking lot nearby?

    Parking is available in front of the building and across the road (spaces 1 to 10 and 71 to 80 of Shionoka Parking are reserved for our faciContinue reading
  • Is there a shuttle to JR Wakuraonsen Station?

    We are doing.We operate to Wakura-Onsen Station between 7:00 and 19:30. (The last trains within the time limit are at 19:41 from Anamizu dirContinue reading
  • What is the nearest station and how to access the Hokuriku Shinkansen?

    Shin-Takaoka station is the nearest, but those who are going to Kanazawa sightseeing are recommended from the terminal Kanazawa Station.
    FrContinue reading
  • Is it possible to use it in a wheelchair? Do you have loans?

    Currently, we are operating on a temporary basis while reconstruction work is underway following the earthquake. There are many steps and unContinue reading
  • I would like to use the pool.

    The property's pool (opening late July) is available from 12:00 to 18:00.Because it is also possible to use before check-in, please ask thosContinue reading
  • How can I go from Wakura to Takaoka and Himi in Toyama Prefecture by bus or train?

    It is most efficient to go to Toyama Prefecture by car, but it is also possible by public transportation such as buses and trains. If you arContinue reading
  • Can we party at the chair?

    At this facility, both the Japanese-style and Western-style rooms are only available for banquets with table and chair seating.
  • I have allergy to ingredients, is it possible to respond?

    If you can contact us by message, phone, e-mail etc (concrete foodstuff etc.), we will correspond within the possible range.
  • I have a bus driver, can I take a room separately?

    It is possible to prepare a room of a tourist bus crew (driver, guide) separately from the customer. (Meals will also be a separate menu) InContinue reading
  • Are there facilities for babies in the public bath?

    Both men and women have a baby cot in the dressing room, and a baby chair in the bath.
  • What time will we enter the public bath (hot spring)?

    The large public bath is available from 13:00 to 1:00 AM and from 5:00 AM to 9:30 AM.From 9:30 to 11:00 will be cleaning time, but please coContinue reading
  • Is there a vending machine in this facility?

    Vending machines such as beer, juice, chu-hi etc. are located on the first floor game corner. There is a vending machine for drinks for bathContinue reading
  • Is it close to a convenience store?

    There are three convenience stores near Biwanso.The nearest convenience store is 7-Eleven, a 2-minute walk away. Other options include LAWSOContinue reading
  • Do you have a crib?

    In the public bath (both men and women). There is also a loan of Kuhan at the restaurant.
  • Can I do the Internet in this facility?

    All rooms are equipped with Wi-Fi since 2016.10.16 (Free)
    Password is in the room. (Yunohana-Tei no password required)
  • Are guest rooms and washrooms in the facility Western-style?

    All toilets are Western-style (with bidet function).
  • Are restaurants non-smoking plan with no meal place designation?

    Yes. In the case of dining restaurant "En" and also offer banquet meal location specified without a plan is also non smoking. (There is a deContinue reading
  • What time should I check-in?

    The time of the final check-in depends on the plan.
    For plan that include dinner (two meals), we ask that you check in by 7:00 PM.Please leContinue reading
  • Can I watch BS broadcasts in my room's TV?

    Yes, all rooms are compatible with BS broadcasting.

Reservation·Inquiries

Please feel free to contact us if you have any questions.

0767-62-2323